📄️ Edit Profile
Update your name, phone number, and profile photo in your CleverAlert account.
📄️ Change Password
Change your CleverAlert account password, including requirements and steps.
📄️ My Emergency Profile
Add your photo, medical alerts, medical aid, ambulance membership, emergency contact, doctor and vehicle so the control room and the responder on their way know who they are helping.
📄️ Manage Users
Add users to your site via QR code or invite code, edit user roles, reorder call priority, and cancel pending invites.
📄️ Response Settings
Write site notes for control rooms and set your response password and duress password.
📄️ Technician Access
Give your security company's technicians temporary access to your site — access that expires on its own.
📄️ Support Requests
Raise a support or service request — like logging a technical fault or requesting boards — straight from the app to your control room.
📄️ Service Visits
See the status of every service visit on your site, and open or share the job-card PDF for completed work.
📄️ I'm Away
Set a holiday note or other short-lived heads-up for your site — like "On holiday, keyholder away" — that shows as a banner in the app and lets your control room know.
📄️ Test Alarm
Put your site on test for up to an hour so you can test your system without triggering a response.
📄️ My Account & Billing
Open your security company's customer portal inside the app — quotes, invoices, statement, job appointments, and payments.
📄️ News & Updates
A newsfeed from your security company — incidents like area power failures, planned maintenance, and good news — with optional push notifications.
📄️ Site Selector
Switch between multiple sites using the site selector dropdown at the top of the screen.
📄️ App Info
View the CleverAlert app version, build number, and other details useful for support requests.