Welcome to CleverAlert
CleverAlert is a mobile security application that puts complete control of your security system in your pocket. Available on both iOS and Android, CleverAlert lets you monitor your cameras in real time, receive instant push notifications when events are detected, manage arming and disarming schedules, and coordinate responses to alerts -- all from your phone.
What is CleverAlert?
CleverAlert connects you to your Clever Hubs -- physical devices installed at your site that link your security cameras to the cloud. Through the app, you get a unified view of every camera, every event, and every schedule across all of your protected locations.
Whether you are a homeowner keeping an eye on your property or a business owner managing multiple sites, CleverAlert gives you the visibility and control you need to stay on top of your security.
Key Features
- Real-time camera monitoring -- View live feeds from any connected camera, anywhere
- Instant event alerts -- Get notified the moment an intrusion, motion, or gesture event is detected
- AI-powered detection -- Smart detection that classifies events by confidence level so you always know how serious an alert is
- Automated schedules -- Automate arming, chime, camera settings, and notification actions on a time-based or trigger-based schedule
- Camera groups -- Organize cameras into groups and arm or disarm them together with one tap
- Response tracking -- Follow dispatched response units in real time
- Event verification -- Confirm or dismiss events directly from the app
- Multi-site support -- Switch between multiple protected locations seamlessly
- Communities -- Share camera activity with your neighbourhood watch, and see theirs
- Emergency profile -- Keep the medical details a responder needs, once, for every site you are on
How This Documentation is Organized
This documentation is structured to help you get up and running quickly and then dive deeper into specific features as needed:
- Getting Started -- Download the app, create your account, and learn the basics
- Home Screen -- Understand the home dashboard, groups, events, hub status and alarm state
- Events -- Browse, search, and filter your event history
- Active Events -- View event photos, verify alarms, track responses, and add notes
- Devices -- See all your cameras, hubs and alarm panels, check status, and view live feeds
- Device Management -- Add, remove, and configure cameras and hubs
- Camera Configuration -- Set up camera streams, detection routing, privacy masks, and more
- Communities -- Share camera activity with your neighbourhood watch, and see theirs
- Groups -- Create and manage camera groups for coordinated arming
- Schedules -- Automate actions with time-based or trigger-based schedules
- Notifications -- Configure push notification preferences per site
- Account & Settings -- Manage your profile, password, emergency profile, users, and site access
- Troubleshooting -- Resolve common issues with connections, cameras, and notifications
Requirements
| Platform | Minimum Version |
|---|---|
| iOS | 14.0 or later |
| Android | 8.0 or later |
You also need a Clever Hub installed at your site with at least one camera connected. Your hub must have an active internet connection and a valid subscription.
If you are new to CleverAlert, start with the Getting Started guide to download the app and create your account.