My Account & Billing
My Account & Billing opens your security company's customer portal inside the app — the same account view they can send you by SMS, WhatsApp, or email. From it you can see your quotes, invoices, statement, and job appointments, and — where your security company has enabled it — pay an invoice online or upload a proof of payment.
Find it under More → Account → My Account & Billing.
The row only shows when your security company has linked your app login to a customer account on their side. If you don't see it and think you should, ask your security company to link your contact record to your app account. If you're a billing contact for more than one company, the row opens a picker so you can choose which account to view.
What you can do
The portal view is your live account with the company — it always reflects what they see:
- Overview — your sites and account summary.
- Jobs — service work on your account and upcoming appointments.
- Quotes — quotes you've been sent, with the full document a tap away.
- Invoices — each invoice with its balance, and the printable document.
- Statement — the running ledger of invoices and payments.
- Pay — how to pay: banking details for EFT, a proof of payment upload, and — when your company offers it — an online Pay Now option.
- Contact us — send the company a message that lands on their service desk.
Service-desk notifications open here too
When your security company sends you a service-desk notification — an invoice, a quote, or a job update — as an app push, tapping the notification opens the matching page directly: the invoice it's about, the quote awaiting your decision, or the appointment you can view and ask to reschedule. It's the same destination the SMS and WhatsApp versions of those messages link to, just without leaving the app.