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Active Events

Active events are detections that are currently unresolved and need your attention. They appear as cards on the Home screen, giving you an immediate view of what is happening at your site right now. Each card provides enough information to quickly assess the situation and decide whether you need to take action.

An active event card on the Home screen, expanded with image and details.
An active event card on the Home screen, expanded with image and details.

What Appears in the Active Events Feed​

Video Active event cards · 0:22

Each active event card on the Home screen shows:

  • Event label and icon -- A one-line title describing what was detected (e.g. "Person detected") alongside an icon representing the detection type.
  • Severity pill -- A colored pill indicating the current severity of the event.
  • Timestamp -- When the event was detected, shown as a short relative time. Tap the time to toggle between relative and absolute.
  • Red outline -- Active events are drawn with a red border so you can tell them apart from resolved history at a glance.
  • Expanded details on load -- Active events start expanded, so the image, description, and View details button are visible immediately without needing to tap the card first.

Interacting with Active Events​

Video Open an active event · 0:25

Viewing Event Details​

  1. Locate the event card on the Home screen.
  2. The card is already expanded, so you can see the image, description, and brief summary inline.
  3. Tap View details inside the expanded card to open the full event screen, where you can verify the event, track response units, and send messages to the response team.
Tapping View details opens the full Active Event screen with the photo, confidence, and response actions.
Tapping View details opens the full Active Event screen with the photo, confidence, and response actions.

Event Priority​

Events are ordered by recency, with the newest events appearing first. Events with active alarms or higher confidence levels may also be visually emphasized to draw your attention.

Tapping View all N more active jumps to the Events tab, where every active event is listed.
Tapping View all N more active jumps to the Events tab, where every active event is listed.

The Home screen shows up to three active events at a time. When more events are active, a View all N more active link appears below the list -- tap it to jump straight to the Events tab and review every active event in one place.

Clearing Events​

Active events remain on the Home screen until they are resolved. An event is resolved when:

  • A response unit completes their on-site visit
  • The event ages out of the active window
  • A control room operator closes the event

Detection Types​

The following detection types may appear in your active events:

TypeDescription
IntrusionA person or object detected in a monitored zone during armed hours
MotionGeneral movement detected by the camera
GestureA specific gesture (such as hands up) recognized by the AI
ThermalHeat signature detected by a thermal camera
PoseA specific body pose detected by AI analysis
tip

Pay special attention to events with high confidence levels (above 80%). These are the most likely to be genuine security incidents and should be reviewed first.

info

For a deeper look at event photos, verification, response tracking, and messaging, see the Active Events section of this documentation.