Wall Map
The Wall Map (G-12) puts the whole control room on one map: every open event, every response unit, tracked vehicles that aren't crewed, the room's areas and its community cameras, with a line from each dispatched unit to the event it is running to.
It is read-only — nothing on it changes an event or a unit — so it is safe to leave on a wall. It is also built to be left alone: it frames the room by itself, keeps that frame as the room changes, and takes the screen back after someone has moved it.
The Wall Map is offered to control rooms with the Advanced Alarm Handling module. Open it from Dashboards → Wall Map — see Dashboards for pop-out and full screen.
Where the map opens
- The first time, the map opens directly on your room: its areas, its open events and the units running to them, fitted to the screen with room left for the panels along the top and bottom edges. It waits for both the live data and the areas before framing, so it settles once rather than lurching twice.
- After that, it opens where it was last left on that computer. A wall TV that reloads comes straight back on its own room, and then eases to the current picture only if the room has moved on since.
A room with nothing to frame yet — no areas drawn, no open events, no unit reporting a position — opens on a wide view centred on Johannesburg until something appears.
How it stays framed
The Auto-frame chip (bottom right) is on by default. With it on, the map keeps the room in view by itself:
- It moves only when the picture has actually changed — an event opens outside the view, a dispatched unit drives off the edge, or the activity has shrunk well inside the frame. It does not re-zoom on every update; a wall map that twitches every few seconds is unreadable.
- It always keeps in frame the room's areas, every open event, and every unit on a dispatch, wherever that unit is.
- Units that are on duty but not dispatched are included only when they are near the room (within about 75 km of it). One vehicle on a run to another city does not zoom the whole wall out until every event is a dot. Off-duty units never move the frame, and uncrewed vehicles only when there is nothing else to frame.
- It resets any tilt or rotation someone left on the map.
Moving the map yourself pauses Auto-frame. Pan or zoom and the map stays where you put it; after 90 seconds with nobody touching it, the wall takes itself back — open popups close, the Filters panel closes, and the map eases back to the room.
Click the chip to turn it off: it reads Held, and the map then stays exactly where you leave it. Refit frames the room immediately, whichever mode it is in.
How it updates
- Events, units, dispatches and vehicle positions refresh every 15 seconds
- An event opening or closing reaches the map within a few seconds, without waiting for that refresh
- Areas, community cameras and vehicle tags refresh every 10 minutes — they are set-up data and rarely change. If one of those refreshes fails, the map keeps what it already has rather than blanking the areas
- Markers move in place. A popup you have open stays open across updates
The bar along the top shows the time. If no refresh has succeeded for about 50 seconds, the live dot turns amber and the time is replaced by Reconnecting · last update 14:02. The map keeps its last picture and keeps retrying; it clears by itself.
Reading the map
The top bar
| Reads | Means |
|---|---|
| 7 open | Open events in the room. With an event filter on it reads 3 of 7 open. |
| 2 not on map (amber) | Open events that cannot be drawn because their site has no coordinates. They are still in the queue — the map just has nowhere to put them. Only appears when there are some. |
| 5/8 units live | Units currently reporting a position, out of the units the map may show. |
| 3 vehicles | Tracked vehicles that are not crewed into a unit. |
| 4 dispatches | Active dispatches. |
| 2 tag-hidden | Units and vehicles kept off the map by a vehicle tag. Only appears when there are some. |
Events
Each ▼ is a site with open events, in the colour of its state — Queued, Verification, Dispatched, On scene or Sleeping (the legend, bottom left, carries the colours and a live count of each).
- A site with several open events is one marker with a number badge. It wears the colour of its most urgent event — an event nobody has picked up outranks one that already has a unit on scene.
- A red ring around a marker means one of its events is a duress event.
- Click a marker for the site name and its events, each with its state.
Units and vehicles
Response units use the same marker as the Units map: a ring in the unit's status colour, a dot per crew member, and the unit's name. Uncrewed tracked vehicles are a smaller, quieter square so the wall still reads "who is responding" first; a dashed outline means the tracker is offline. Click either for details.
A dashed line joins each dispatched unit to its event — blue while it is on the way, green once it has arrived.
A vehicle tag can say "do not plot this kind on the control-room map". Vehicles with such a tag — and any unit crewed with one — never appear here, and no filter can bring them back. The top bar counts them as tag-hidden.
Areas and community cameras
The room's areas are drawn as tinted outlines, each named once at its centre. Community cameras are small blue dots.
Filters
Click Filters (bottom right) to open the panel. The chip shows a count when anything is restricted.
- Layers — switch Events, Units, Vehicles, Areas, Cameras and Dispatch links on or off
- Event state and Unit status — show only the chosen states
- Vehicle tags — show only vehicles with the chosen tags, or Untagged. Tag names are fleet-manager data; an account that cannot read them is told so in the panel
- Area — show only units assigned to the chosen areas
- Reset clears everything
Filters, the satellite view (the globe button, top right) and the Auto-frame setting are all remembered on that computer, so a wall TV comes back the way it was set up.
Filters stay until someone clears them. A wall left filtered to Dispatched shows the room only its dispatched events. The top bar's 3 of 7 open and the count on the Filters chip are the signs to look for.
Sized for the room
The panels over the map — the top bar, the legend, the chips — grow with the screen, so they are readable on a large wall TV from across the floor and stay compact on a laptop.
Related
- Dashboards — opening a screen, pop-out, full screen
- GPS Tracking — where unit positions come from
- Snapshot Wall — the camera wall